Privacy Policy

Oriana Sousa is committed to protecting the privacy and personal data of this website's users. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.

Name: Oriana Sousa
OPP Number: 23744
Email: psicologa@orianasousa.pt
Modality: Online Sessions

We may collect and process the following types of personal data:

• Identification data: Name, email, phone number
• Contact data: Information provided through the contact form
• Browsing data: IP address, browser type, pages visited (via cookies)
• Booking data: Information provided for scheduling appointments

Your personal data is used to:

• Respond to contact requests and inquiries
• Manage appointment bookings
• Improve the services offered
• Comply with legal and professional obligations
• Send relevant communications (only with consent)

The processing of your personal data is based on:

• Consent: When you give us explicit consent for processing
• Contract execution: For the provision of psychology services
• Legal obligation: To comply with legal and professional obligations
• Legitimate interest: To improve our services

Personal data is retained only for as long as necessary for the purposes for which it was collected, or for the period required by law. Data related to psychology consultations is retained in accordance with the legal and professional obligations of the Portuguese Psychologists Association.

We do not sell, rent, or share your personal data with third parties, except:

• When required by law or court order
• With service providers who help us operate the website (e.g., email services, hosting), always under strict confidentiality agreements
• In situations of medical emergency or risk to life

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Restricted access to personal data
• Regular and secure backups
• Regular training on data protection

Under the GDPR, you have the following rights:

• Right of access: You can request a copy of your personal data
• Right to rectification: You can correct inaccurate or incomplete data
• Right to erasure: You can request the deletion of your data (subject to legal limitations)
• Right to restriction of processing: You can request the limitation of the processing of your data
• Right to data portability: You can request the transfer of your data
• Right to object: You can object to the processing of your data
• Right to withdraw consent: You can withdraw your consent at any time

To exercise these rights, please contact us via email: psicologa@orianasousa.pt

This website may use cookies to improve user experience. You can configure your browser to refuse cookies, but this may limit some functionalities of the website.

We may update this Privacy Policy periodically. The date of the last update is indicated at the top of this page. We recommend that you review this policy regularly.

For questions about this Privacy Policy or the processing of your personal data, please contact us:

Email: psicologa@orianasousa.pt
Phone: +351 963 539 384 (call to national mobile network)

You also have the right to lodge a complaint with the National Data Protection Commission (CNPD) if you believe that the processing of your personal data violates applicable legislation.